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Budget survey: Lincolnites rank safety, economic opportunity high

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By DEENA WINTER / Lincoln Journal Star

Monday, Apr 21, 2008 - 06:26:21 pm CDT

Mayor Chris Beutler on Monday released the results of a survey of 600 Lincoln citizens, and they show people generally have faith in city government — but are resistant to tax increases to bridge budget gaps or fund major projects.

Residents said all city services are important, but their priorities are police and fire protection and economic opportunity.

If forced to choose, parks, trails, recreation and libraries were their lowest priority services.

Story Photo
Mayor Chris Beutler
The survey's key findings
  • Service importance
    Average score - rated from 1 (little importance) to 10 (extreme importance):
    Fire and ambulance service - 9.09
    Police - 8.96
    Management of sewage and storm water - 7.94
    Maintenance and management of traffic flow - 7.79
    Health department services - 7.79
    Job creation and economic development - 7.75
    Libraries - 7.66
    Human services - 7.52
    Parks, trails and recreation - 7.14
    Building permits and safety - 7.14
    Zoning and growth planning - 7.05
    Public bus and transportation services - 6.88
  • Service priorities (Ranking of 12 listed above.)
    1. Police
    2. Fire and ambulance services
    11. Libraries
    12. Park, trails and recreation
  • Paying for services
    How would you recommend the City fund your two service priorities?
    Make no change in spending - 9.41 %
    Increase taxes - 15.16 %
    Cut funds from bottom priorities - 33.62 %
    Some other approach - 41.81 %
  • Outcome priorities
    Percentages of those wanting to maintain or increase funding and services:
    Economic opportunity - maintain 41.2 %, increase 50.2 %
    Effective transportation - maintain 52.6 %, increase 43.0 %
    Environmental quality - maintain 69.7 %, increase 8.7 %
    Equal access and diversity - maintain 59.0 %, increase 17.5 %
    Healthy people - maintain 51.4 %, increase 42.4 %
    Livable neighborhoods - maintain 62.7 %, increase 28.9 %
    Quality of life - maintain 61.3 %, increase 25.5 %
    Safety and security - maintain 51.6 %, increase 47.0 %
  • Outcome priorities (Ranking of eight listed above.)
    1. Safety and security
    2. Economic opportunity
    7. Effective transportation
    8. Equal access and diversity
  • Paying for priorities
    How would you recommend the City fund your top priority goal areas?
    Make no change in spending - 16.18 %
    Increase taxes - 16.7 %
    Cut funds from bottom priorities - 34.25 %
    Some other approach - 32.87 %
  • Philanthropy
    To which one of the priority areas should business and community organizations focus their charitable funding?
    Economic opportunity - 23.5 %
    Health people - 21.6 %
    Quality of life - 16.5 %
    Other (liveable neighborhoods 11.3 %, safety and security 9.9 %, equal access and diversity 8.8 %, environmental quality 4.1 %, effective transportation 4.1 %
  • Major new projects
    If the City of Lincoln were to undertake a new, major project, how would you want it funded?
    Increase taxes - 12.48 %
    Cut funds from other areas - 15.99 %
    No new project - 18.28 %
    Some other approach - 53.25 %
  • Public knowledge
    Only 20.6 percent of respondents knew that City government receives less than 15 percent of each dollar collected in property taxes.
    Public trust and confidence
    Percentage of respondents who answered “agree” or “strongly agree” with the following statements about Lincoln City government -
    Officials treat residents with respect. 67.9
    Officials care about what people like me think. 59.7
    Local government can usually be trusted to make decisions that are right for residents as a whole. 54.4
    I am satisfied with local government. 53.5
    Officials have residents’ best interests in mind when they make decisions. 52.8
The online survey is available on the City Web site at lincoln.ne.gov. The survey is designed to allow citizens to prioritize City services and provide comments on their decisions. Printed copies of the online survey also will be available at all Lincoln libraries.

The city is partnering with Leadership Lincoln on a series of town hall meetings. Doors will open at 5:30 p.m., and the meetings will be from 6 to 8 p.m.:
  • Tuesday, Southwest High, 7001 S. 14th St.
  • Thursday, LPS District Offices, 5901 O St. (Hosted by the mayor's Youth Advisory Council, geared toward young people)
  • April 29, North Star High School, 5801 North 33rd St.
  • May 6, Lincoln High, 2229 J St.

The survey and a series of town hall meetings are part of Beutler’s new approach to budgeting, in which the budget is based on what citizens want the city to accomplish, rather than just building on the prior year’s budget.

The scientific phone survey, conducted by the University of Nebraska-Lincoln Bureau of Sociological Research, found that, in general, residents want to maintain current spending and services.

But with the city projecting a $6 million budget shortfall for the next fiscal year, that won’t be possible without cutting spending or increasing revenue.

However, people are not interested in tax increases.

When asked how the city should fund priorities, only 16 percent said increase taxes. More than one-third said cut from lower priority areas and 42 percent said find another way, largely by finding efficiencies.

That doesn’t mean a tax increase is off the table, the mayor said.

Of the 600 people surveyed by phone, 51 participated in a day-long “deliberative discussion” that showed when given basic information about the budget and city departments, they were much more open to a tax increase.

Councilman Jon Camp said he wouldn’t put too much credence in the fact fewer than half of 51 people were open to a tax increase after a day of talking to city officials.

And he was “very concerned” people would make too much of that, he said.

The survey indicated more than half of the respondents were satisfied with municipal government, and Beutler took some credit, saying people have noticed the council and mayor are working better together.

“Clearly the working relationship between me and the City Council has reversed that,” he said. “Confidence is key to making the hard choices that face us.”

But council members had questions about the survey.

Councilman Ken Svoboda said he did a similar survey about a year ago, and the results were similar. That’s when Svoboda and Beutler were locked in a mayoral race.

“Overall, I’m not surprised by any of it,” Svoboda said, but added he wants to study the raw data in detail when it’s released later this week.

Camp also intends to look closer at the data, and expressed concern about how questions were asked and how “budget outcomes” were defined.

Phil Young, a local political consultant who often works with Republicans and served in the Reagan White House, was asked by the Beutler administration to help ensure the survey was conducted properly.

He believes it was fairly worded and not skewed toward any particular result.

He didn’t see anything terribly surprising in the results, which he said are similar to other surveys.

It’s no surprise, for example, that police and fire protection rank high in importance.

But it was somewhat surprising to him to see economic development rank so high. In his opinion, that indicates nervousness in the populace.

In hindsight, Young wishes street repairs had not been grouped with public transportation. Camp expressed the same concern.

In other words, someone might support street improvements but not necessarily increased StarTran bus funding.

Like Camp, Young puts less credence into the one-day discussion in which 51 people were educated about the budget.

At the end of the day, 45 percent of them favored raising taxes to balance the budget over any other alternative. Young said that wasn’t as statistically valid as the survey.

The survey offered some insight into how residents feel about a possible new arena.

When asked how the city should fund a big new project, only 13 percent said they would fund it by increasing taxes, 16 percent said they’d cut from other areas, 18 percent didn’t want new projects and 53 percent said they’re prefer “some other approach.”

Respondents often said they’d like the city to explore public-private partnerships.

The survey also showed people overestimate how much of their property tax dollar goes toward city services: Only 21 percent of respondents knew city government gets less than 15 percent of every dollar collected in property taxes.

Beutler said that shows the city must do a better job of educating the public about the budget.

Young was troubled by the fact that when asked how people would fund their top two priorities, 15 percent said raise taxes, 34 percent said cut spending elsewhere and 42 percent said find some other solution. Trouble is, there aren’t many other options. To balance the budget you essentially have to cut spending or increase revenue.

Young compared it to the time a man told his father, former interim Mayor Dale Young, not to raise taxes, but instead “use the city’s money.”

“We can’t start printing money in the basement of the city-county building,” Young said. “Uncle Sam doesn’t like it when you do that.”

Reach Deena Winter at 473-2642 or dwinter@journalstar.com.


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One part is no surprise wrote on April 21, 2008 11:30 am:
" Amazing that so few knew how much money the city actually receives in property taxes. I was one that knew it, and I also know those who yell "my taxes are too high" have no clue. They probably think the city is "stealing" at over 50 cents on the dollar. Facts, people...it makes a world of difference when you know what you're talking about. Raise this portion, Mayor Beutler, it's almost disgustingly low. "

Roger wrote on April 21, 2008 11:51 am:
" Note how the "empty buses" score lowest. We could easily funnel this money to the new arena or other investment-type projects. People, figure it out, Lincoln is a town you have to drive in, despite how poorly engineered and planned it is. "

STAN wrote on April 21, 2008 12:20 pm:
" Before we make any suggestions about wwwwwwwho or what should be paid for. Why is there not an audit conducted to determine where all of the monies collected are being spent. I for one believe that the percentages of the budget for schools is way to high without conducting an audit to see how monies are spent. Another area that raises questions about fees and taxes check your bills and motorvehicle taxes and fees ie. wheel tax. At one time it was a dollar and was to be a tempt fee. SOud familar. It has not been that long when sales tax went up as a tempt. Now the sate has surplus. Way to go Kris, remember when you stated that raising taxs was not going to happen. Now that you had your meeting everyone is talking out the side of their mouth. Audi and find where all the fat is going. I am sure you would be surprised. "

whatever wrote on April 21, 2008 12:33 pm:
" If fuel prices continue to rise or shortages of fuel ensue look for a higher demand of public transportation. In fact it isn't too much of stretch than in 18 months or less we may be discussing government mandated public transportation due to the aforementioned reasons plus pressure from the rest of the world for the United States to reduce emissions. "

JR wrote on April 21, 2008 12:36 pm:
" Has any thought gone into doing bus service with smaller, more efficient vehicles? If we were to replace some of the routes with a smaller shuttle bus, we would have more efficiency. Plus, with the money saved, we could add more routes. Right now, riding a bus is cumbersome and time consuming because of the schedules and routes. Using smaller vehicles, and increasing the routes would get more people off the roads, diminishing road wear and tear, and decrease fuel consumption. Just my opinion. "

Tender wrote on April 21, 2008 1:27 pm:
" Why not have the city transportation and school busses combine??? "

Don't give wrote on April 21, 2008 2:19 pm:
" the Police Dept one more red cent unless you have them take classes on how to be human. Too many are liars for their all mighty ticket count. I am older and no have not received a ticket but know to many how have and never done a thing. People know the bus is a hopeless cause, has been for years, you don't listen anyway ! ! ! You will never change the routes but I do agree LPS and City should work a deal. I also took the survey and thought it was well planned out. Agree w/Stan, we need an audit. "

Look around wrote on April 21, 2008 3:39 pm:
" Doesn't take a genious to figure out that Nebraska/Lincoln nearly the
highest taxed state in the U.S., something is waaaaay out of wack! Double
the taxes for vehicle registrations and a wheel tax and still cry there is
no money. There are toooo many people working in the license bureau for
one thing. You won't find that many in any city I've lived in. Lincoln
just plain lives too high on the hog! A town this size with the number
of schools is amazing! But, we MUST have the biggest and finest so we can
brag! Never been in a town that pays people peanuts and sends their kids
home with backpacks full of food so the family can eat!? Or close the
elderlys' centers but keeps taxing them big time!!!! You can go to the
casinos and get taken for that kind of a ride!!! "

the true waste wrote on April 21, 2008 3:58 pm:
" Until we cut LPS’s administration staff by half we will never have enough money to keep the city afloat. "

Extremely Concerned wrote on April 22, 2008 4:34 am:
" I am extremely concerned to live in a community that ranks Parks, Trails, etc. as the 12th most important item. What is the face of the community when used to promote Lincoln for quality of life and economic development, i.e. brochures, television commercials, tourism, etc.? It is Sunken Gardens, Pioneers Park, Holmes lake. It is contradictory to rank parks, trails, etc. with a low score when you look at the following taken from the survey: Economic opportunity - maintain 41.2 %, increase 50.2 %, Effective transportation - maintain 52.6 %, increase 43.0 %, Environmental quality - maintain 69.7 %, increase 8.7 %, Healthy people - maintain 51.4 %, increase 42.4 %, Livable neighborhoods - maintain 62.7 %, increase 28.9 %, Quality of life - maintain 61.3 %, increase 25.5 %. Good support and funding is crucial to accomplish and maintain any of these desires and concerns. It is unfortunate that people perceive such a disconnect.
"

STOP VOTING FOR EVERY LPS BOND!!! wrote on April 22, 2008 10:00 am:
" You need to stop voting for every little thing LPS has on the up to vote on. Have you looked at your property tax breakdown. Come on people, the schools are in very good shape. Your kids will still be learning just as well with the wood seats rather than the leather. "

if wrote on April 22, 2008 10:02 am:
" people want these things they should want to pay more taxes. I want the riverwalk by the haymarket and the university to be done to. I don't want to wait till i'm 60 to be to old to enjoy these things. If we can afford more police cars we should be able to build a arena and hotels by haymarket like vision 2015 wants to do. I could see tying it all together with antelope valley so we could be like other major citys and have the riverwalk with shops and restaurants. I like outdoor restaurants by a steam to have a little wine with my meal. "

The big pig wrote on April 22, 2008 11:43 am:
" LPS is the budget pig that needs to be cut. We build more schools, but we've never had a real study of year round school to avoid overcrowding. Teachers could work 12 months (with the same pay) like the rest of us....what other profession besides professional athletes do you get 13 weeks of vacation?(10 in summer, one in Oct. one or two in Dec. and one in March)

We don't need schools that are monuments in order for kids to learn either. "

Survey stinks wrote on April 22, 2008 1:05 pm:
" Can you really generalize the findings to Lincoln's total population...only 600 surveyed. Hmmm. Last time I checked, the city consisted of approximately a quarter of a million people. I think if they had a more representative sample they would find that more people care about libraries, parks and trails. "

Comprehension stinks wrote on April 22, 2008 4:30 pm:
" sample of 600 is a 4% margin of error with a 95% confidence level. In other words take that same survey 100 times and you'll get answers to within +/- 4%.

Sampling is a technique understood for many decades and is built on solid formulae. It takes a lot smaller cample than most people think to be valid.

The real problem is people tend to generalize from their own personal experience and assume that is "truth" and that any survey that doesn't match that is flawed. What that really means is that you don't have (and in fact can't have) a circle of well enough known acquaintances that is as large or representative as the survey sample is - especially since to a large extent we tend to socialize with those more like us than different.

Heck I'm not immune to this either - it blows my mind how many people are idiotic enough to think Iraq carried out 9/11 or that American Idol is a great TV show. Unfortunately, there's an awful lot of them out there. "

Mary wrote on April 23, 2008 7:46 am:
" Is there any chance someone could take the time to really look at how city departments and LPS departments are spending their time and money?? Do we really need all the administrators supervisors we have on staff? How do they spend their time. Does their work result in improved services to the residents and students of Lincoln? How much time is spent in meetings that are unnecessary and unproductive. My guess is a lot of dollars could be saved by simply cutting out unneeded activities and meetings. "

Survey Error wrote on April 23, 2008 12:32 pm:
" There are problems in the execution of the study. The online survey differs from the phone interview (from what I understand).

A group of 51 people for a group meeting that has been incentivized is to large for good qualitative information and is not a public process.

The Online portion was so poorly executed that it was unusable. I care about this and I have computer patience but I don't think that it ever worked for me. People who I know that care about the subject gave up after the first couple of questions.

All of the responses were high enough but show significant caring and importance level by the community. If you weight the responses (look at the range of importance using the lowest and the highest scores) then it is clear that all of the areas are very important to citizens.

The language and wording were typical sociologist/academic language. Meaning they wrote it at a college grad level and then dumbed it down to upper high school. It needs to be about the same as a newspaper.

Areas were unclear. The street maintenance is a perfect example. I would speculate that there are similar challenges in the data for the social service information.

The calls took too long to complete. This gives saavy division leadership the chance to game the system. Lincoln Police made a lot of news worthy busts during the time this ran.

If I had contracted a company to provide me with accurate data and analysis and this was what they provided me I would fire them, refuse payment, and consider legal action.

If the city actually cares about this (and they spent a lot of our money on it) then they would restart the process and use a firm that would get them more accurate responses.

This was tripe. "

concerned taxpayer wrote on April 25, 2008 9:01 am:
" I'm all for adequate police and fire services. However, adequate does not necessarily include the "parking ticket" brigade that drive around in residential areas near downtown ticketing cars that may be 1-2 yards closer to a driveway than the city code may say. The time they take to stop, write out these types of tickets and process them through the system (including the officer's salary, vehicle, etc. as well as court system for processing the ticket is not worth it. Cut some of them out to save on the city budget.

PS. And, if I'm correct, once expenses are taken out, the fine goes to the school district, not the city. "