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Target vs. Wal-Mart: A shopper's story

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BY DEENA WINTER / Lincoln Journal Star

Tuesday, Mar 28, 2006 - 06:59:48 pm CST

There are those who drive Fords and those who drive Chevys, those who drink Coke and those who drink Pepsi. And there are those who shop at Wal-Mart and those who shop at Target. The shoppers are often just as passionate about their preference as the pickup drivers and pop drinkers. But what’s the difference, really?

That question came up after the mayor and City Council squabbled recently over discount stores. City council members accused Mayor Coleen Seng of angling to get a Super Target — rather than a Wal-Mart Supercenter — at 84th and Adams. Seng denied it.

The merits of Target vs. Wal-Mart can be debated based on wages, benefits and labor practices. But let’s leave that for another day, and focus on the merits of Target versus Wal-Mart from a shopper’s perspective.

Story Photo
(AP File)

Related Link(s):

Target: More than staples

I score a parking spot seven slots from the front door of the Target on 56th Street when I spot a woman getting out of a black Hummer. She was juggling three kids and didn’t have time to talk, but said she prefers Target “because it’s clean and has a nice clientele.”

Inside, I grab a red shopping cart and head for women’s clothing. That’s where I find Joni Rupe, 21. The college student shops at Wal-Mart and Target. She thinks Wal-Mart is cheaper overall, and goes there for groceries, but prefers Target’s clothes and purses.

If Lincoln had a SuperTarget, she’d probably buy her groceries there, too.

“Then I probably wouldn’t go to Wal-Mart as much,” she says

It’s easy to see why she likes Target’s clothes, with fashionable fare from big-name designer Isaac Mizrahi, Mossimo, and maternity clothing by Liz Lange.

That’s one of the reasons I’ve long preferred to get staples — paper towels, toilet paper, Tide, Kleenex — at Target. I didn’t originally come here for clothes, but a few years ago, they began to catch my eye. They were similar to the brand names I like, but cheaper.

My mom, on the other hand, buys her clothes at Wal-Mart.

It’s difficult to tell the difference between expensive clothes and Wal-Mart clothes, she said.

“I just like getting more for my money,” she said.

The quality is the same, she said, and rather than buying one pair of $100 jeans at an upscale store, she can buy four or five pairs.

My impressions of the two stores have been shaped by life experiences: A chic, young aerobics instructor who was married to a federal prosecutor and owned a house I wanted to buy once told me she could never get out of Target without dropping at least $50.

I couldn’t have agreed more — well, I could have, if I’d had more 50-dollar bills to throw around.

Her approval of my favorite discount store only reaffirmed mine.

I only have one Wal-Mart story: A co-worker once went to Wal-Mart and saw a woman shopping in a T-shirt. No pants. He followed her halfway around the store because he couldn’t believe his eyes.

Unlike Pottery Barn, within budget

Clothes aren’t the only distractions when I’m shopping for Charmin at Target.

The allure of modern framed art; sleek, contemporary furniture and adorable kids’ room decor are the three reasons it’s best if I just stay away from Target. But my editor sent me here this time, and I couldn’t be happier to report Target has expanded its furniture section.

Well, I could be happier, if I had more 50-dollar bills to throw around.

I thought I was seeing things when I spied a brown leather club chair on sale for $237, and a whole aisle of Vintage Modern Thomas O’Brien stuff. It’s not as cheap as I’d like: A floor lamp that caught my eye was $99.99. But a pair of black dining chairs — similar to those at Restoration Hardware I can’t afford — were a good deal at $129.99.

I was nearly as giddy a few years ago when Target began offering frilly, ruffly, flowery “Simply Shabby Chic” bedding and decor by Rachel Ashwell. The Target prices are a fraction — a very small fraction — of the prices Rachel charges at her stores.

I don’t buy a ton of this stuff, but it’s nice to know it’s within reach of my budget, unlike everything but the paperweights at Pottery Barn, where my motto is “Pretty to look at, fun to touch, but I’ll never buy it ’cause it costs too damn much.”

‘Low prices every day’

Normally, I stay away from Wal-Mart because I don’t like all the traffic, but I find an unusually good parking spot at the Wal-Mart Supercenter at 84th and Nebraska 2.

Outside, I ask Trang Nguyen, 29, why she shops here. She actually said she likes the “low prices every day,” although she prefers Target’s clothes.

Olympia Berg shops at both stores; whichever is closer.

The main problem I have with Wal-Mart is that it makes children cry.

I swear, every time I’m in the store I hear a child screaming for mercy. This visit was no different. Within two minutes of arriving, I heard it. Normally I gravitate away from the piercing screams, but today I was doing research.

So I followed the sound. And followed it. And followed it.

I thought the screamer was just a couple of aisles away, but this kid was halfway across the store. I found him in a shopping cart in the pharmacy, tears running down his chubby little flushed cheeks, as his mother reached for the Neosporin.

It’s not that I don’t like kids — I have two of my own and believe me, I’ve been there. It’s just that I’m inclined to rescue these wailing children from what is clearly, for them, an unsatisfying Wal-Mart shopping experience.

Fish to fishing nets

While Target was quiet and almost relaxing to stroll through, with barely perceptible Muzak and not too many people around, Wal-Mart is busier. And they’re playing some kind of country music song with the refrain “My brain can’t tame my tongue” or something.

The sheer volume of stuff is overwhelming. It has the feel of a warehouse, with less attractive displays, more clutter.

It’s less pleasing to the eye, even though the store attempts to look upscale with patches of warm hardwood floors. But the furniture is lined up like it’s set out for a garage sale.

I don’t see any leather chairs, but there’s a pile of leather ottomans for $29.94.

There’s certainly more to choose from: I can get paint, tires, fish, fabrics and fishing nets. I can buy a SpongeBob placemat and a SpongeBob toilet seat — so he is there to witness it all from start to finish, I guess.

A gallon of Miracle Whip and an eye exam

I hear my fourth kid crying as I go by the clothing section. The brand names alone don’t do it for me: White Stag? Faded Glory? I expect my clothing to cover up the fading glory beneath them, not accentuate it.

There’s the mary-kateandashley clothing line I’ve heard so much about — but trust me, those twin tarts don’t wear any of this girly stuff.

There are the Wranglers. A staple of every man’s wardrobe — 20 years ago.

I head toward the grocery section, which is where I’ve decided to return when it’s time to stock up for the bird flu epidemic. You can buy Miracle Whip by the gallon.

I’m starting to run into too many people and the music is getting on my nerves and the fifth kid has begun to cry, so I head to the checkout lane with three items.

Target had three checkout lanes open, and the best I could do was find a line with two people. Here, there are four lanes open and the first two have five people in line. I find one with only two people, but one has a cart full of groceries.

While I’m waiting, I look around and realize that if I’d planned ahead a little more, I could have filled a prescription, gotten my taxes done at H&R Block, opened a checking account, had an eye exam and a haircut, had my kids photographed professionally, gotten some Medicare advice and picked up a Big Mac.

Oh, well. At least I managed to avoid all four greeters on my way out.

Reach Deena Winter at 473-2642 or dwinter@journalstar.com.


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Bob wrote on March 28, 2006 12:29 am:
" I think this is one of those increasingly frequent attempts at the local newspaper where the writer thinks she is more important than the actual story. Reminds me of the Omaha series where an entire day was devoted to staff picks on where they like to eat and shop in Omaha. Or the thing a few months ago where a bunch of people at the LJS explained what fast food they liked to eat. Who cares? What is with the LJS thinking we should bother with reading about such trivialities? It's fine that you felt like taking the day off to "leave the wages, benefits and labor practices for another day," but is it really necessary to bore us with a report on your shopping trip? I'd hope you realize readers expect more out of their local newspaper than such fluff. "

AaronZ wrote on March 28, 2006 12:38 am:
" Amen Bob! My girlfriend was saying the same thnig the other day about how it annoys her how the LJS reports on themselves alot. I wonder what news this reporter had to miss while she was chasing down crying kids????? "

D wrote on March 28, 2006 6:11 am:
" I would love to have a Super Target in town myself! I have been waiting for one in Lincoln! Target is much more cleaner and more welcoming! I find good deals there so much of the time and love their unique designs! Wal-Mart does have a wide variety of things and a lay-away which is nice at Christmas and such. They are always packed which I hate. People at wal-Mart seem to stop their carts in the middle of the aisle to talk to others or make a long item-searching stop! That is all irritating when a person is in a hurry! "

Karen wrote on March 28, 2006 6:59 am:
" I have shopped at both stores and I find the clientele just fine at both stores. I think it is a slap in the face to all of us to have a reporter be so biased to even say something like that. Shame on her. There are very nice people at both stores. I have never had a bad experience at Wal-Mart. As for the crying children you get that at all stores. Even the high end ones that the journalist seems to prefer. My advice to her is stay out of my stores. Did she ever think that some child may have been told "NO you can't have that."? Or gee it was nap time? Or maybe the child was hungry? There are a lot of reasons why children cry or fuss. If those people who work in Wal-Mart don't agree with the wages or extras then they can quit and work somewhere else. Yes there are jobs out there. Get real Deena Winter. "

Rhonda wrote on March 28, 2006 7:20 am:
" I agree that Target is a more relaxed shopping experience than Wal-Mart is.... However, should THAT be the deciding point in whether we get a Super Walmart or a Super Target.. I'd MUCH rather save $$$ than 'be relaxed'.... Especially when they are taking sooo much of my $$$ in taxes!!! And now 'they' are deciding where I should shop... "

Jeremy wrote on March 28, 2006 7:41 am:
" Oh, give it a rest. If you don't like to read these kinds of stories, don't read them. No one is twisting your arm. "

Ruth Fitzwater wrote on March 28, 2006 7:47 am:
" So this writer doesn't like Walmart. But as she points out, there are more people shopping at Wal-mart so she rather proves that more people prefer Wal-Mart. Sounds like she looks down her nose at those of us who do, and this is a free country so she can shop wherever she wants--at least so far. There's a concerted effort by some forces to shut down Wal-Mart, and I'm not sure why. There are whole websites devoted to slamming Wal-Mart, and even our Mayor has stopped its expansion here in Lincoln. I have a brother-in-law who works at Wal-Mart, and he has no quarrel with it. I was looking forward to the proposed Wal-Mart on 84th St. and am pretty upset that it was voted down. I have pledged myself to go out of my way to shop at Wal-Mart even more than I was, just to have my own personal protest at the unfairness of this bigotry. I'm disappointed at the LJS for joining the war against Wal-Mart, but I can't say I'm not surprised. "

Sean wrote on March 28, 2006 8:26 am:
" But we all read it...if the paper was nothing but the hard news of political corruption, accident deaths, murder, genocide, natural disaster, fires, and drought I doubt that we would all read it as often because it would be so depressing. There is a time and place for a light-hearted piece. Read it for what it is...an entertaining anecdote with a headline that grabs reader eyeballs. "

Hurly wrote on March 28, 2006 8:42 am:
" What really sucks about this story is that like most news articles written these days, there is a definite bias. It was evident before the reporter even made it into Wal-mart that she didn't like the store and it was nothing but slam after slam against the store. Also, they often talk about which is the cheaper store. However, in this article there was no mention of a comparison. Try a price check on something the two have in common. Try a sample of anything but clothes. Target may have better clothing lines and designer furniture, but after reading this you have no idea about any other departments - Electronics, Automotive, Hunting/Fishing gear, sports equipment. "

JJ wrote on March 28, 2006 8:44 am:
" If this is a column, it's fine, although ask most college students and twentysomethings and they will tell you that Target is good for clothes and gifts and is generally a more pleasant shopping experience, whereas Walmart is good for food. For the stuff that both stores have, usually Walmart is cheaper, unless there is a sale at Target. Target isn't usually too packed (except for weekend afternoons). Walmart isn't packed if you go before 11 AM, between 1 and 5 PM, or after about 10 or 11 PM during the week. Weekends and holidays it's best to avoid Walmart altogether, unless you are doing a 2 AM run. South Walmart is always less busy than North--it's not too crowded if you go there during evenings. Guess I just don't see this as big news. "

Jill wrote on March 28, 2006 8:50 am:
" I think the writer completely misses the point as to why shoppers choose one store over the other. While Target may provide a more "upscale" experience for her, the cold hard truth is that not everyone can afford to shop there. This article seems to being drawing a line and saying that if you prefer to shop at Target that makes you somehow better than those who shop at Wal-Mart. In addition, to hold against Wal-Mart what some shoppers might wear is ridiculous! I've seen many young women dressed in some fairly trashy looking combinations, with various body parts hanging out, shopping in Dillards and Younkers at the mall. I don't hold those stores responsible for what their clientele might wear. Why is Wal-Mart held to some higher standard regarding this? This article has a pretty judgmental tone to it. I shop at both stores and I like both stores for entirely different reasons. I guess that there will be one less person shopping at Wal-Mart, and I’ll be happy to let Deena Winter go to Target. Maybe she should shop online and avoid all of those annoying people out there shopping in both stores. By the way Deena, before you dismiss Wranglers as something from “twenty year ago” you might want to check out who is wearing Wranglers these days. There are some very hip music star and race car drivers sporting those famous patches on their backsides. If you must give us your opinions, fine. But please, keep your judgments to yourself! "

Betty wrote on March 28, 2006 8:55 am:
" I thought this was a great explanation of Wal-Mart and Target. I much rather go shopping at Target anyday! Wal-mart just gives me a headach, with all the stuff going on and the kids screaming, what is up with that? My idea of shopping is going to a place that I enjoy like Target. Wal-mart does have more things but I just send my husband, I just can't deal with it. I think it would be a great idea to get a Super Target in Lincoln, but I'm sure our lovely mayor won't go for that either. We will just keep this a small, Wal-mart loving town. "

Mark J. wrote on March 28, 2006 8:58 am:
" I don't go to WalMart because it raises my blood pressure. I can only handle so much trash. It is cheap, I'll give them that, but it isn't worth it. "

GMP wrote on March 28, 2006 9:16 am:
" I personnally enjoyed the article, but, as with all things, you can't please everyone. Guess it's like Wal-Mart vs. Target shoppers. "

Clint wrote on March 28, 2006 9:50 am:
" I think the bottom line here, and what everyone is trying to convey, is that a person shops at Target for what they "WANT" and at Wal-Mart for what they "NEED" "

Brian T wrote on March 28, 2006 9:54 am:
" Somebody actually got paid to write this! "

Justin C. wrote on March 28, 2006 9:54 am:
" The problem with Walmart is that it is so inexpensive. It tricks people into buying more cheap crap than they need, just because they can. It's impossible to avoid all the disposable products we rely on these days, but Walmart turns everything into a disposable product. Target isn't completely exempt from this, but comparably the quality is much better for the cost. Plus if you want cheap groceries, Supersaver is right next door. "

P wrote on March 28, 2006 10:02 am:
" Based on your story, Walmart is the preferred place to shop. More traffic, more poeple there. If the proposed Walmart would have had a chance, the other two would be less crowded!! Target must have the time to arrange their furniture - not too much being sold - right!! "

Angela in KC wrote on March 28, 2006 11:35 am:
" I love Target but never seem to exit the store with anything in my hands. I cant figure that out. However Wal-Mart is close to our home and where we get our food, and let me tell you sometimes we go without food because I don't want to go. I liked going to the grocery store before it went out of business when the Wal-Mart came in. What choices do we have. "

Ashley wrote on March 28, 2006 11:39 am:
" I started reading the column and who cares whether we get a Target or a Wal-mart. Is this really the only news in Lincoln that the LJS can cover? "

Rob wrote on March 28, 2006 11:58 am:
" I think it is okay for a paper to do an article with a little fluff if they actually get to the story we really need to learn about. I do want to know about the difference in wages, benefits and impact that each of these companies has within the community. I'd much rather support a store who supports the community in which they are placed as compared to one that takes it profits away from the community. I am interested in the wages paid, the health benefits and whether the majority of the positions are full time or part time. So while the fluff is fun, I'd really appreciate the information that might help citizens to know which store contributes to the community more than in which store people like shop. "

Linda D wrote on March 28, 2006 12:04 pm:
" I think the writer did an excellent job. she reported from her point of view and other shoppers. She couldn't very well follow others she had to report what she saw. Anyway, I shop Target for clothes as well. The price is reasonable and easier to find those awkward sizes. They have a more upclass look than the clothes at Walmart. "

Phil wrote on March 28, 2006 12:23 pm:
" Give me Target any day over a dirty Wal-Mart. There may well be a place for both, but from my perspective, I will choose Target any day over Wal-Mart. "

Jenny wrote on March 28, 2006 12:30 pm:
" I couldn't have said it better..she's right on the money! "

AMAZING wrote on March 28, 2006 12:48 pm:
" More Walmart bashing, You really want to know why, WALMART doesnt run many of those expensive ads in the Journal as Target and Super Saver does, the clothes are fine at Walmart, both are made by cheap foreign labor, at least Walmart doesnt exploit them as much as Target does, by making a huge profit margin on little children who work many hours a day, toiling away with no future, actually Walmart does set some standards for those shops, but is not enough as far as I am concerned, oh by the way I love the prices on Walmarts tool lines, and Target does beat Walmart in one category cooking utensils, but thats it "

Rob wrote on March 28, 2006 12:59 pm:
" Wal-Mart is the number one conduit for cheap imports into this country. Any factory worker or farmer that loses their livelihood due to imports or outsourcing better not come crying to me. You get what you pay for and if you are willing to sell American jobs overseas to save a couple of buck then you get what you deserve. Americans on balance are the richest and cheapest people on the planet. Have a nice day. "

Chad wrote on March 28, 2006 1:38 pm:
" My experience is that Walmart is a difficult place to find help. Often they don't know if they have what you want or not and you get to wait while they look. I have been frustrated by this during three separate visits. I think they have more store than they can handle. "

Perry wrote on March 28, 2006 2:03 pm:
" I agree with Jennifer...not enough real news? "

Jason wrote on March 28, 2006 2:39 pm:
" I shop at Super Wal-Mart for the prices alone. I can see why people shop at Super Target or HyVee (I live in Omaha). At Wal-Mart I walk a quarter mile from my car to the store. It's crowded and un-inviting. And when I get to the check out stands, usually less than half are open and there are at least four people in line. What really irks me are the folks who have a cart load of groceries and use the self check out lanes. "

Ladd W wrote on March 28, 2006 3:28 pm:
" For anyone with Netflix, might I suggest renting 'Wal-Mart: The High Cost of Low Price', the 2005 documentary film. While fairly guerilla as far as docs go, this is a sufficiently mind-broadening doc that exposes the impetus behind the anti-Wal-Mart movement. ... However, today was different. I needed to get an oil change and get my battery in my car replaced. "You're looking about a two hour wait," I was told by the surly Auto Dept. attendant. I didn't mind, even though I go crackers after only 20 minutes in the W on a busy evening. Regardless, I decided the best way to spend my 2 hour wait was to read. I went to the book dept and actually had the time to finish 'Brokeback Mountain', the short story of which the film is based on. I enjoyed it very much, and actually think the book and the film compliment eachother nicely. But back to subject: Target is a good place for quality clothing with just the right touch of an "at home" feel in its atmosphere, whereas Wal-Mart, in my opinion, is the black belly of the beast that is America's rabid consumer culture. Low prices, mass produced trinkets, although the grocery prices are just about the best around. While you probably won't find me in Wal-Mart, oh, say next to never, really it's all matter of preference. For most it's Wal-Mart. For those with more particular tastes, it's Target. And while I can't say, like a zealout, that I shop at niether, Wal-Mart can oftentimes be comparable in scale, demographic, and services as the State Fair. "

JANE wrote on March 28, 2006 3:55 pm:
" WALMART STORES MAKE ME SO MAD-THEIR EMPLOYEES ARE UNDERPAID, WITH POOR INSURANCE BENEFITS-THE FOUNDER OF WALMART AND HIS FAMILY ARE WELL OFF-THEY SHOULD BE BETTER TO THIER EMPLOYEES-I REALLY MISS SHOPPING AT THE KMART STORES-BUT SINCE I BOYCOTT WALMART-I SHOP TARGET "

S wrote on March 28, 2006 4:04 pm:
" Hmmm...as a WM employee I find all the bashing and trashing just wrong and uninformed...I applied at Target as well, and turned down the job with Target because, hey guess what, Wal-Mart paid better (BTW I used to work at Super Saver too, but no benefits, pay barely above minimum wage, not worth giving up weekends and evenings...I work a FT job too)....go figure...and the over crowding could be avoided if there were more options, NE Lincoln has no large retail stores....And I like one stop shopping, WM price matches most ads from other stores, saving me gas and time driving from place to place to save....I can stop once and still save...Yes, the noise from children can be deafning, but don't blame WM, if parents would take a more active role and use a little dicipline instead of just letting their children run amok (which again is not exclusive to WM) it could be a more pleasent experience for all....I think a lot of parents seem to forget they should be calling the shots, not their children...but I'm getting off track....the issue is WM vs. Target, this is a free country, with free enterprise, and WM didn't become the company they are today with out vision and hardwork....something our mayor seems to lack, Vision, it seems everytime we have the opportunity to use a little forsight, our mayor and city council want to make it as difficult as possible for real progress and economic growth....I say let WM build the store they want, overcrowding at the other two stores will be eased and Lincoln benefits from the additional revenue.... "

KARR wrote on March 28, 2006 4:07 pm:
" I can't believe this article made it past the editor's desk much less on the front page. The bottom line is that competition makes a better marketplace for the consumer. What one store lacks, the other has and vice versa. Next time an attempt is made at writing an investigative article, the writer may want to form their opinion AFTER the investigation as opposed to BEFORE. This was merely a quick search done to support a pre-established opinion. "

margo wrote on March 28, 2006 4:17 pm:
" This story is pure fluff. Does anyone really care about comparitive shopping between Target and Wal-Mart? I think not. Everyone has been to both stores, this is a waste of the Lincoln Journal Star's time. "

Dave wrote on March 28, 2006 6:15 pm:
" This seems to me to be another way the left leaning tilt of this city is taking to divide Lincolnites into smaller more managable groups...smokers vs nonsmokers,students vs residents,developement vs stagnation,downtown theaters vs mall theathers,Walmart vs Target vs Walmart...the sad thing it's working and we keep paying and electing these idiots. Vote people! Vote with your wallets...Omaha is less that an hour away! Let Lincoln be Beatrice if it wants but vote "

Jenn wrote on March 28, 2006 6:36 pm:
" I hate walmart too but I shop there. Whey have such cheap prices on groceries that many families do their grocery budget based on what they spend at walmart. you take that same budget to Supertarget and you get far less. Trust me, I've done it. When it comes to being able to feed my family more than macaroni and hotdogs, I will go to Wally- World "

Jess wrote on March 28, 2006 6:40 pm:
" It must have been a REAL slow news day in Lincoln. This was front page news! "

Ruth wrote on March 28, 2006 6:52 pm:
" This was not really a front-page-newsworthy topic, and the J-S would have done better to assign the story to someone who had no preference beforehand. However, be happy you at least have a choice of where to shop! I enjoy the pleasure of shopping at both stores, but since I'm on a farm over 50 miles from Lincoln, I have to practically set aside a whole Saturday to make a trip to the city. I like Target for their gift registries and Walmart for the grocery items our one small town grocery store doesn't carry. I have bought clothes at both places, although I really prefer other stores for most clothes (Dress Barn, Avenue, J C Penney, etc). I guess I spread my shopping around, buying most necessities in our small town or the neighboring small town, hitting quite a number of Lincoln stores every couple months, plus online shopping. Be glad you have stores that actually have the things you want and need to buy! Both stores are pretty cool. Quit complaining! "

SJ wrote on March 28, 2006 10:13 pm:
" This is newsworthy. Good job Deena! I am all for Target. I get clothes and appliances at Target. We registered there when we got married. I am glad to see that Walmart is paying some local taxes. "

J wrote on March 28, 2006 10:38 pm:
" First off..it had to have been a very slow news day to let this make the cut. Secondly, the authors opinions are very clear from the get go without even giving walmart a chance. A lady shopping in just a t-shirt? you don't think that same customer went to another store? does walmart need a dress code for shoppers? it's absolutely ridiculous that you would compare this story to all of the nice things you had to say about Target. Deena Winter is very judgemental throughout this entire article. As a walmart employee and a fulltime college student, I can vouch that i am in no way underpaid, I have a 401k that was started on my behalf, I get 3 weeks of paid vacation a year as well as having a management team that is more than willing to work with whatever schedule I throw at them. Benefits are also something that is consistently being bashed but something you all need to know is that walmart is one of the very few companies that are lowering the amount needed to be paid by their employees rather than raising it and the insurance is good! Also, someone mentioned the documentary 'the high cost of low price'. I just have one comment...the person interviewed was an ex employee with an agenda who was let go from the company. Think about that before you take him too seriously. "

M wrote on March 28, 2006 11:35 pm:
" Must have been a good story, it got lots of comments...more than a usual front page article "